so after spending some time on comcast chat and going over my bills it appears that they have been overcharging me. I pay my balance off to a 0 balance every month and they are telling me i have charges carried over all the way from the begining of this year.
So i am requesting every single bill iv had since i was a customer be printed and mailed to me. Im going to go over it with my bank statements and see where the discrepancy is coming from. Im pretty irate.
When i cancelled my comcast account in store a few years ago I asked for a receipt saying that my account was closed, all equipment returned, and that i owed zero dollars on the account. The guy said that didnt exist and he couldnt do that so i said well i'm not leaving until i have written proof that you've accepted the equipment back and my debts paid. They had to call like 2 people over and it took like 20 minutes but what do you know they printed me some papers that had all that information.
yeah i just tried to request all my bills be mailed to me and they told me they couldn't do that. right after a different person had told me to call that number so they could fucking kill yourself lol
That sucks. I bitched at time Warner and they gave me another 12 months at the promo price. I set up autopay and it didn't work for two months. Id get a text saying my bill was overdue even though I got a verification saying auto pay was set up. Third month I gave up and just paid it myself on time. Well auto pay finally kicked in and double paid my bill. I didn't notice it until the next month I was told I didn't owe them anything. Saw it the double charge and that one was credited to auto pay so I thought I was good to go. The next month shit I got a message saying my payment was about to be late. Goddamn joke
That sucks. I bitched at time Warner and they gave me another 12 months at the promo price. I set up autopay and it didn't work for two months. Id get a text saying my bill was overdue even though I got a verification saying auto pay was set up. Third month I gave up and just paid it myself on time. Well auto pay finally kicked in and double paid my bill. I didn't notice it until the next month I was told I didn't owe them anything. Saw it the double charge and that one was credited to auto pay so I thought I was good to go. The next month shit I got a message saying my payment was about to be late. Goddamn joke
TWC can suck a fat one. Me and my roommate called and asked about their deals and the bitch only gives us like 3 options to choose from so we take the cheapest one cuz we already have NFL game pass, MLB.TV, Netflix and Hulu so we don't really need a lot of channels, so they say they can come set everything up for us the day we move into our new place. Then 2 days before we move into our new place, we get a promo letter in our mailbox from TWC saying they have packages for almost half what we were about to pay. So we call TWC and tell them to switch our package to a cheaper one, and then they tell us "We're not gonna be able to set that up for you til early next week" Fucking kill yourself. We already had an appointment set up and we were downgrading our package. Why the fuck would we have to wait a few more days when there's gonna be less equipment to set up and less labor for the cable guy? I swear they just fuck with you for the hell of it. You just gotta be stubborn as fuck with em' or you'll never make any progress with those faggots.
You just gotta stay on the line for as long as it takes. They kept transferring me to every department they had, all of them giving me the same bullshit "well since you're switching packages, it's gonna require different equipment so we gotta push you back a few days to get everything ready." I was like "No. There's a guy scheduled to come out here tomorrow at 2. He's still coming out here tomorrow at 2." All he has to do is plug in a fucking box. TWC just fucks with people for fun.
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Wtf nigga!?
Are you on Crack?
So i am requesting every single bill iv had since i was a customer be printed and mailed to me. Im going to go over it with my bank statements and see where the discrepancy is coming from. Im pretty irate.
Comcast is the scummiest of the scum.